A Halifax passenger booked with Air Canada to fly from Halifax to Beirut, via Montreal. The flight segment from Montreal to Paris was cancelled due to a maintenance issue. Air Canada scheduled a replacement flight which left Montreal later than the originally scheduled departure time. To compensate for the delay, Air Canada offered the passenger an upgrade on the Montreal/Paris segment of the rescheduled flight as well as $1,300 in flight vouchers.
The passenger rejected Air Canada’s offers and elected instead to book flights with another carrier which arrived in Lebanon sooner than the rescheduled Air Canada flight. In order to secure those flights, the passenger had to travel business class. The passenger sued Air Canada for the full cost …Keep reading